CANCELLATION POLICY

 
A) Cancellations must be received in writing (by e-mail, fax or mail).

B) Cancelled reservations will be subject to penalties as follows:

1.  Up to 30 days before the date of arrival, there will be no charge.

2.  From 29 to 15 days before the date of arrival, a penalty of 30% will be charged.

3. From 14 to 6 days before the date of arrival, a penalty of 40% will be charged.

4. 5 or fewer days before the date of arrival, a penalty of 100% of the cost of the entire stay booked will be charged.

C) Any reductions in the duration of the stay will be considered a cancellation.

D) In the case of ‘no shows’ or early departures, a penalty of 100% of the cost of the entire stay will be charged.
 
© 2012 Copyright  Castello di Tornano  -  Gaiole in Chianti - Italy  -  P.Iva 00808010524

 Tel. +39 0577 746067
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